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Award Winners

 

Call for Nominations: 2012 Heintzman Leadership Award

The Heintzman Leadership Award is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual that has demonstrated outstanding leadership within the Canadian public sector in promoting citizen-centred service.  This award is named in honour of Ralph Heintzman, the founding co-chair of the Public Sector Service Delivery Council (PSSDC).  In particular, recipients of the award have demonstrated superior and sustained leadership that has resulted in transformational change to the quality of public sector service delivery both within their own jurisdiction, and across jurisdictional boundaries. 

Nominations

Please note ICCS will only accept online submissions.

Each nomination must include:

  1. A completed online Heintzman Leadership Award nomination form which can be found on the Institute for Citizen-Centred Service (ICCS) website at  http://www.iccs-isac.org/en/awards/nominations.htm.

  2. A Nomination Summary highlighting the achievements of the nominee as a leader in promoting citizen-centred service of no more than 1,000 words in length. 

  3. Letters of Support from colleagues who can testify to the nominee’s achievements as a leader in promoting citizen-centred service.  The nomination should include no more than three (3) letters of support. 

Critical Dates

Deadline for Submission of Nominations: Nominations for the 2012 Heintzman Leadership Award will be accepted online until Friday, March 30th, 2012, 11:59 p.m. EDT.

Announcement of 2011 Award Winner: The winner will be announced at the opening reception of the PSSDC-PSCIOC meetings to be held in Regina, Saskatchewan, September 25th, 2012.


Nomination Process

The following set of guidelines outline the criteria by which the nominations will be considered, and governs the nomination process.

Eligibility Criteria:

A. Public Service in Canada (federal, provincial/territorial, municipal)

The Heintzman Leadership Award was established to recognize public servants within Canadian jurisdictions who have demonstrated outstanding leadership in promoting citizen-centred service for Canadians.  Therefore the nominee must be an active or former public servant.

B. Organizational Role

The Heintzman Leadership Award was established to recognize leadership throughout the service community, including policy leaders, operational leaders, technology leaders, and internal service leaders.

C. Previous Nominations:

Nominations remain eligible for three years (three award cycles) from the time of submission.  Active nominations may be updated each year with new information.  Unsuccessful nominations may be resubmitted for consideration at any time.

Evaluation Criteria:

Broad evaluation criteria, as outlined below, will be applied by the jury in selecting the recipient of the Heintzman Leadership Award.

A. Outstanding Leadership:

The recipient of the Heintzman Leadership Award will have demonstrated an exceptional degree of leadership, relative to his or her peers, in the promotion of citizen-centred service.  Such leadership qualities may be reflected in any number of ways, including the ability to articulate and promote a vision for citizen-centred service, the strength of partnerships forged in the pursuit of service excellence, and/or the innovative projects the nominee launched throughout their career.

B. Sustained Leadership:

The recipient of the Heintzman Leadership Award will have demonstrated their leadership throughout his or her career and over a prolonged period of time.

C. Transformational Influence

The recipient of the Heintzman Leadership Award will have led their organization(s) in a way that fundamentally changed the approach to public sector service delivery.  This transformative change could be cultural or operational, but it must have reoriented the organization(s) toward serving the needs of their clients and the broader Canadian population.

D. Inter-departmental and Inter-jurisdictional

The recipient of the Heintzman Leadership Award will have demonstrated leadership both across departmental boundaries within their own jurisdiction, and across jurisdictional boundaries.  Such inter-departmental and inter-jurisdictional leadership may be demonstrated through collaborative projects and/or through active participation in cross-boundary communities of practice.

Conditions of the Award

A.The award shall be known as "The Heintzman Leadership Award” of the Institute for Citizen-Centred Service.
B.The medal shall be presented as a mark of distinction and exceptional achievement to an individual that has demonstrated outstanding leadership within the Canadian public sector in promoting citizen-centred service.  In particular, recipients of the award have demonstrated superior and sustained leadership that has resulted in transformational change to the quality of public sector service delivery both within their own jurisdiction, and across jurisdictional boundaries.
C.Announcement of the award will be made at the opening reception of the PSSDC-PSCIOC meetings to be held in Regina, Saskatchewan, September 25th, 2012and will be published on the Institute for Citizen-Centred Service website. 
D.All nominations for an award shall be made with supporting letters of no more than three letters. 
E.In order to qualify for consideration, the nomination application form, nomination summary and letters of support must be received by the Institute for Citizen-Centred Service no later than the 30th day of March in 2012.
F.The Executive Director of the Institute for Citizen-Centred Service shall refer all such nominations received by him/her to a special committee of independent judges for review.
G.Each nomination shall be accompanied by a nomination application form, a nomination summary with a concise description of the work and achievements of the nominee that, in the opinion of the nominators, qualify the nominee for the award, together with such supporting letters that the judges will use to consider.
H.Any false information submitted in the nomination application, nomination summary or letters of support would revoke the application or award.
I.No award shall be made in any year if, in the opinion of the judges, no nomination worthy of an award is received.
J.The winner of the 2012 Heintzman Leadership Award will be advised of the Jury’s decision prior to the PSSDC–PSCIOC meetings which will be held in Regina, Saskatchewan in September 2012.
K.A nomination is eligible for three years from the original date of submission.
L. The committee of judges shall decide on or before the 30th day of April in each year the person, if any, who is to receive the award for that year.
M. All submissions are the property of the Institute for Citizen-Centred Service.

Questions?

Please do not hesitate to contact Linda Robins at the Institute for Citizen-Centred Service at: linda.robins@iccs-isac.org or 416-327-0786.