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Public Sector Chief Information Officer Council (PSCIOC)

The benefits of cross-jurisdictional cooperation in the deployment of information and communications technologies to support operational and program delivery functions of governments in Canada was formally recognized with the formation of the Association of Canadian Informatics in Government (ACIG) in 1976. During its early stages, the ACIG focus was to share information on best practices and solutions as a means of reducing costs while increasing effectiveness in the management of information technology within jurisdictions.

In the 1990s, governments recognized IT as a strategic enabler for their program delivery priorities with the appointment of Chief Information Officers (CIOs) in many of the provinces, territories and the federal government. This led to an evolution from ACIG to the Public Sector Chief Information Officer Council (PSCIOC) in March1998. The PSCIOC positioned itself to be action-oriented and product delivery focused. The Council was tested early and successfully responded to the challenges presented by Year 2000 (Y2K) through collaboration on strategies, solutions and communications.

About the same time, Canadian governments at all levels heightened their attention to increasing demands for electronic delivery of services (e-government). The PSCIOC had built the governance, environment and networks necessary for bilateral and multilateral partnerships to enhance cross-governmental e-government information management and technology efforts. Alliances with the Lac Carling Congress enhanced linkages across governments and with the vendor community. In recent years two representatives from the Municipal Information Systems Association (MISA) have been welcome additions to Council membership. A closer association with the Public Sector Service Delivery Council (PSSDC) helped the information technology and service delivery communities benefit from their respective knowledge and collaborative initiatives.

The mission of the PSCIOC is “to enable enhanced service to the Canadian public through collaboration across governments and demonstrated leadership in the management of information and technology”. Current priorities focus on identity management, privacy, guidelines for information sharing across jurisdictions, procurement policies and good practices, emerging technologies and the evolution of the Chief Information Officer community in Canada and around the world.

The Public Sector Service Delivery Council (PSSDC) and the Public Sector Chief Information Officer Council (PSCIOC) jointly steer sub-committees aimed at four areas of interest to both the service delivery and CIO communities: the Research Sub-Committee, the Privacy Sub-Committee, the National Committee on Identity Management and Authentication (NCIMA) and the Business Transformation & Enablement Program (BTEP) Sub-Committee.

Highlights of PSCIOC Achievements

  • In conjunction with the Public Sector Service Delivery Council, supported the creation and development of the Institute for Citizen-Centred Service (ICCS).
  • Significantly contributed to Canada's coordination of overall security issues through a robust national cross-jurisdictional IT Security Forum (National CIO Sub-Committee on Information Protection), which facilitated strong support for, and adherence to Canada's first Privacy and Information Protection of Electronic Documents Act.
  • Developed a Common Assessment Tool for use by jurisdictions regarding information protection and participated in cross-jurisdictional simulations for emergency response.
  • Compiled a scan of Privacy legislation to allow for preliminary analysis of potential cross-jurisdictional issues for integrated service delivery and IM-IT implementation.
  • Developed a web-enabled Privacy Toolbox of guidance materials for pan-Canada use to be available Winter 2006-07.
  • Completed guidance for Information Sharing Agreements across domestic and foreign borders.
  • Received national and international recognition for the first-ever XML standards to enable cross-jurisdictional public sector service delivery. These standards have been used by Canada Business, e-Contact and the Collaborative Seniors’ Portal. They are currently being used by the Canada-Ontario life event notification project.
  • Set up Pan-Canadian registries in Ottawa and Toronto for sharing national standards and reference models as key enablers for interoperability across multiple jurisdictions.