What’s the Practical Value of the BTEP Toolkit?

The main advantage comes from many different players having the same set of tools for designing and implementing common business solutions.

Governments that want to make it easier and more convenient for Canadians and businesses to access public services, and make their own service delivery and operational infrastructures more efficient, are looking for opportunities to integrate across programs, and departmental and jurisdictional boundaries.

• They want to know who they can serve better
• They want to know where they can integrate programs and streamline service delivery to better meet citizens’ and business’s needs and expectations
• They want to know which business processes do similar things in order to combine them and re-use information, including client information, rather than repeatedly collect it
• They want to know where and how to reduce the number of duplicative administrative systems they operate, without disrupting their day-to-day business.

The BTEP Toolkit helps identify exactly these kinds of opportunities, and then design and implement solutions to take advantage of them.