This report presents findings on the advisability, feasibility, and strategy for facilitating e-government knowledge sharing throughout governments by way of a repository. The document addresses the main concerns of those interviewed for the study. The report asks why this should be done, who should get access and whether or not proceeding with such a plan could be considered feasible. The paper then looks at ways to accommodate all of these concerns when going forward with a repository project and outlines the rationale behind maintaining information repositories in government.
Key Topics: E-Government, Implementation, Perceptions
Scope: Government |
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The knowledge base in many government jurisdictions around the world has now reached a critical mass that could be very effectively applied to improving performance and avoiding recurring instances of trying to re-invent the wheel
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Successful action on knowledge sharing through a repository will require more attention to organizational factors than anything else
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Simplification is the key to success in sharing services, whether in business or government
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A good repository, like any effective information service is easy to use, speedy on retrieval, and is plugged into a network for sharing
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A virtual repository is possible, but requires high-level leadership and adequate resourcing
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If knowledge workers don’t find the service user-friendly, they will not access it themselves nor recommend it to others
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