| Voyage Manitoba
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(http://www.travelmanitoba.com/contents.html) - 3/7/2005
Visitors to the Travel Manitoba Web site will now receive live online answers to their questions and have information sent directly to their computer screens in real-time. |
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| L’Atlas canadien en ligne
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(http://www.canadiangeographic.ca/atlas/intro.aspx?lang=En) - 4/12/2005
The Royal Canadian Geographical Society and the Canadian Geographic Magazine with the support of the Government of Canada, has recently launched the Canadian Atlas online. It offers state-of-the-art interactive atlas which allows users to explore Canada by zooming, panning, adding overlays and viewing multi-media enhanced content all in a web browser. The online atlas is focused on Canadian youth and the education sector and invites users to learn about Canada’s geography. |
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| Télésanté Ontario
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(http://www.gov.on.ca/health/english/program/telehealth/telehealth_mn.html) - 3/2/2005
Telehealth Ontario is a call centre staffed by Registered Nurses who offer medical information. Operators discuss symptoms, injuries, chronic illnesses, nutrition and lifestyle issues. This free service operates 24 hours a day, seven days a week. All calls are confidential. |
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| Service Canada
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(http://servicecanada.gc.ca/en/home.html) - 9/15/2005
Service Canada was introduced by the Government of Canada to provide Canadians with one-stop, easy access to the benefits and services they need, through the channel of their choice, whether that is by phone, in-person, or the Internet. |
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| Rapport : cadre d’action pour une fonction publique moderne en Ontario
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(http://www.iccs-isac.org/eng/pubs/FFA%208%20FINAL.pdf) - 6/7/2006
This report describes how the Ontario Public Service is continuing on its journey of being one of the best public services in the world through a focus on results, customer service, flexibility, integration and by operating as one enterprise. The publication also details major achievements over the past 10 years and looks ahead to identify the key modernization objectives of the future.
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| Protection de la vie privée dans le secteur public – défis et solutions
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(http://www.gov.mb.ca/chc/privacy/index.html) - 6/8/2006
On May 4th, 2006 the Privacy in the Public Sector Conference was held in Winnipeg Manitoba. The conference brought together individuals and speakers from various jurisdictions with the aim of understanding and finding solutions to modern privacy issues. For a complete list of presentations, please follow the link. |
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| Gouvernment du Canada
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(http://canada.gc.ca/main_e.html) - 3/1/2004
The Canada Site is the primary Internet portal for information on the Government of Canada, its programs, services, new initiatives and products, and for information about Canada. |
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| Article: La qualité des services continue de s’améliorer pour tous les ordres de gouvernement
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(http://www.iccs-isac.org/eng/pubs/CGE%20cf4%20dec05.pdf) - 6/1/2006
For the fourth time in a row, Canadians say that service quality continues to improve for each level of government. In addition to the improvement of the public sector’s general reputation, ratings for many specific services have also improved. The results indicate that strong services make significant and positive contributions to confidence at all levels of the public sector.
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| 1 800 O-Canada
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(http://www.communication.gc.ca/information/1800_overview.html) - 3/2/2005
1 800 O-Canada is a one-stop, bilingual call centre for information regarding Government of Canada programs and services. Call centre operators are supported by a database containing information on over 3000 programs and services offered by government departments, agencies, Crown corporations, boards and councils. |
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| AccessPEI
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(http://www.gov.pe.ca/accesspei/index.php3) - 3/1/2004
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| Renseignements sur la santé facile d’accès en Colombie-Britannique
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(http://www.bchealthguide.org/) - 4/8/2005
The BC Health Guide online provides information on more than 3,000 common health topics and other resources to the residents of BC. As an alternative, users are directed to health information and advice that is offered through a toll-free telephone number. To ensure that information is available and accessible, both channels provide information 24 hours a day, 7 days a week, while the phone service offers translation services in 130 languages. |
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| Les services à l’enfance de l’Alberta
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(http://www.child.gov.ab.ca/whatwedo/page.cfm?pg=index) - 3/2/2005
Alberta was the first province back in early 2003 to launch a web site aimed at finding permanent homes for children in foster care. While controversial when first launched, today Alberta Children’s Services continues to offer adoption services online, as well as a range of information and services to help families. The website provides a comprehensive collection of information all in one integrated site. |
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| Alberta Learning Information Service (ALIS)
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(http://www.alis.gov.ab.ca/main.asp) - 3/11/2005
The Alberta Learning Information Service (ALIS) web site is a provincial gateway to career, learning and employment information and services. It is provided through a provincial government partnership of Alberta Learning (AL) and Alberta Human Resources and Employment (AHRE). |
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| Alberta Travel Information System
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(http://www.travelinfotest.ab.ca/) - 3/2/2005
The province of Alberta has launched a pilot project that could make planning road trips easier for travelers. The website provides information regarding road closures, delays and other real-time information on road conditions. Travelers can use the information to plan their trips and avoid delays. |
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| Alberta Wellnet
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(http://www.albertawellnet.org/) - 3/11/2005
Alberta wellnet has a single vision and a simple purpose: to enable authorized health service providers to share health information within a secure network environment that will help them to make better decisions about health care. Doctors, nurses, pharmacists, administrators and other health professionals will all have better access to decision support tools, allowing them to provide Albertans with the best possible health care and improve the efficiency of the health system. Alberta wellnet will also help the information custodians in the health system to keep that information confidential and protect patient privacy. |
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| Article: La qualité des services continue de s’améliorer pour tous les ordres de gouvernement
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(http://www.iccs-isac.org/eng/pubs/CGE%20cf4%20dec05.pdf) - 6/1/2006
For the fourth time in a row, Canadians say that service quality continues to improve for each level of government. In addition to the improvement of the public sector’s general reputation, ratings for many specific services have also improved. The results indicate that strong services make significant and positive contributions to confidence at all levels of the public sector.
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| Centres des arts et de la culture – Billetterie
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(http://www.artsandculturecentre.com/) - 3/10/2005
For a number of years the Arts & Culture Centres have maintained a web site that provides information about upcoming events. Since 2000, users have also been able to reserve and pay for event tickets online. Payment is by Credit Card and government does not retain user credit card information. The service is a direct result of customer demand and is a great convenience. Reservations and purchases are confirmed by email to each subscriber. While ticket buyers cannot choose the exact seat they want, they can specify the general area in which they would like to sit. |
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| Renseignements sur l’évaluation sur le site Internet Services Nouveau-Brunswick
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(https://www.web11.snb.ca/snb8000/default.aspx?l=e) - 4/8/2005
Property Assessment Information – Online Access allows New Brunswick residents to access property assessment information easily online. This service is a good example of the government’s efforts to make information available and accessible to the public. Users can search through the database in various ways and will be able to determine whether their property assessment is fair compared to others in the neighbourhood. |
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| Atlantic Canada On-Line
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(http://www.acol.ca/frames_e_splash.html) - 3/10/2005
ACOL services include online personal property registries for Newfoundland and Labrador, Nova Scotia, PEI and New Brunswick, and an insurance abstract search for drivers in Nova Scotia. |
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